Welcome to the ICSI online
services portal. In case you are facing the problem in registration on the portal
of the Institute
www.icsi.in,
the following steps may be followed :
1.
Open
the portal by using the link
www.icsi.in.
2.
Use
the reset button on the right middle panel in case you desire to register for
the services.
3.
The
system will accept your registration number of 17 digits in case you are a
student or membership number in case you are a member.
4.
Use
the submit button.
5.
The
screen will refresh and the message where the e-mail for verification is being
sent will be reflected on the screen. It may be noted that you must have a
valid e-mail account to use this service.
6.
In
case the e-mail ID as mentioned in the message is incorrect, immediately send a
mail to
dss@icsi.edu in case of students and
to member@icsi.edu in case of members with
your particulars for updation of your latest and
working e-mail ID.
On receiving
confirmation from the student services department regarding updation
of the e-mail ID at their end, kindly pursue
from step No. 1 onwards. It may be noted that the earlier
communication, if any, sent by the system to you may be discarded as the reset
button will generate a new key and the same will come in the e-mail to you from
donotreply@icsi.edu.
7.
In
case, the e-mail ID as mentioned in the message is correct, you are bound to
get an e-mail from the e-mail ID
donotreply@icsi.edu.
It has been noted that in some of the cases, this e-mail goes to the
spam folder. You can extract this e-mail
from the spam folder or register this e-mail ID in the white list of your
e-mail account. It may be noted that all
further mails will also be coming from this account only.
The best option may be to add this email address to your contact list.
8.
Once
you access this e-mail, use the requisite link as provided in the e-mail to
complete the process of registration.
9.
The
system will be reflecting your registration or membership number against the
user name.
Below the same, will be two
text boxes, the first one with the label New Password and the next one is
Confirm Password.
Fill in the same
password that you desire in both the text boxes.
Kindly ensure that exactly the same password
is used in both these text boxes.
10.
While
determining the password, kindly ensure that the password should NOT be less
than 5 characters NOR more than 10 characters in length.
11.
In
some cases, it has been noted that a message will come that the key generated
does not match.
It means that the user
has generated the key more than once and is using a previous key link of a
previous mail.
The user in this case
must delete all the e-mails that have been received, apply afresh by using step
no. 1 and thereafter, use the link that has been received by mail thereafter.
12.
In
some rare cases it has been noted that email is not being received by the
candidate. In such cases the candidate is requested to get the email id changed
with some alternate email id in the institute by sending a request to
dss@icsi.edu in case of student and to
member@icsi.edu in case of member by
following step number 6 above.
It has been noted that the students and members who have missed
on the above steps, specially not checking their spam
mail account for the incoming mail from
donotreply@icsi.edu are the ones who are facing
perpetual problems. In case you are still
facing the problem, you may send your details to
santosh.jha@icsi.edu
for evaluation. In this communication, you are requested to
provide all the requisite details as well as the steps that have been taken by
you as mentioned above.
Thanking
you,
Yours
faithfully,
The